Thursday, April 17th, 2014

Company Settles After Allegations Of Misleading Customers To Sign Up For Memberships

A company will pay consumers in Arizona and 46 other states plus the District of Columbia more than $30 million to resolve allegations it misled people into signing up for discount club memberships. Arizona Attorney General Tom Horne announced the settlement Thursday with Connecticut-based Affinion Group Incorporated and its subsidiaries, Trilegiant Corporation and Webloyalty.com Incorporated.

It is not immediately clear how much Arizona consumers will receive in refunds. Affinion and its subsidiaries run discount clubs and membership programs that offer services like credit monitoring, roadside assistance and discounted travel. The company is accused of duping consumers into paying for them through supposed "free trials." The settlement states Affinion must provide clear information to consumers after enrollment about their membership, periodic reminders of their enrollment and notice of changes to cancellation practices.

Scroll To Top